Background check information

The results of a criminal background check and Social Security number trace provide students and parents with an additional metric to consider when choosing a qualified local tutor. To provide this service to the 24/7 TEACH and 247 LEARNING CENTERS community, we have partnered with First Advantage, one of the largest and most respected background check providers in the country. NOTE THAT 24/7 TEACH AND 247 LEARNING CENTERS DOES NOT REQUIRE ALL TUTORS ON ITS WEBSITE TO HAVE A BACKGROUND CHECK CONDUCTED ON THEMSELVES.

How it works

As a tutor in the 24/7 TEACH and 247 LEARNING CENTERS network, we ask that you furnish your name, residential address, Social Security number, and any aliases you may have. As requested by a tutor, student, or parent, First Advantage will conduct a National Criminal Database search which will return results limited to the following :

Social Security number trace (verifying the SSN provided is a valid number and not on the death index only)

Felony and misdemeanor convictions within the past seven (7) years

Sex crime convictions (misdemeanor or felony) within the past seven (7) years

Please see the Matrix which details what information may subject a tutor to removal from the 24/7 TEACH and 247 LEARNING CENTERS website.

Generally, in accordance with applicable law the following convictions relating to children, theft, fraud or violence will subject a tutor to removal from the site: felony convictions within the past seven years; and misdemeanors within the past three years, except those misdemeanors relating to children which will be considered within seven years. 24/7 TEACH and 247 LEARNING CENTERS, however, will review every background report and will take into consideration the nature and gravity of the offense, the time of the offense and the fact that the person is attempting to be a tutor. 24/7 TEACH and 247 LEARNING CENTERS will allow an individual to dispute any inaccurate or incomplete information before removing an individual from the site.

Since the background check is only a database search, it will not cover all federal, state, and county records for adults, offenses for minors may not appear during a background check and will only cover publicly available convictions and may not cover all arrests or foreign records. Not all databases may be up to date. In order to protect a tutor’s privacy, the results of a background check are only reported to 24/7 TEACH and 247 LEARNING CENTERS on a pass/fail basis. Background screenings are not foolproof and they may give members a false sense of security. Background checks are not a perfect safety solution and criminals may circumvent even the most sophisticated search technology. Please refer to the Terms of use for more information.

Ordering a background check

A background check may be ordered in one of two ways. In both cases, the party ordering the check will be responsible for the fee of $7.99. First, a tutor may elect to run a background check on him or herself. This step is optional and may expedite the arrangement of future tutoring lessons. Second, a student or parent may order a background check on a tutor. When a background check is ordered by a student or parent, failure to provide consent on the part of the tutor will be taken as an indication that the tutor no longer wishes to find tutoring opportunities through 24/7 TEACH and 247 LEARNING CENTERS.

A tutor will have a “pending” status while the background check is processed and/or evaluated. Pending status means: 1) a background check is being processed, 2) a background check has been completed, but the tutor is reviewing it and has the right to dispute its accuracy or completeness, or 3) the person has a pending arrest/charge or deferred adjudication. Regardless of the reason, if a person has had a pending status for 30 days, he or she will be removed from the website.

What happens after a passed background check?

Upon notification of a successful background check, 24/7 TEACH and 247 LEARNING CENTERS will post an icon on the tutor’s profile that details the date of the latest successful check. Students will be able to see this icon when choosing a tutor. Students and parents may also elect to run additional background checks at their own expense. When this happens, 24/7 TEACH and 247 LEARNING CENTERS will communicate this action to the tutor via email and will update the tutor’s profile accordingly.

What happens after a failed background check?

In compliance with the law, 24/7 TEACH and 247 LEARNING CENTERS will deactivate the profile of any tutor who does not pass a background check or provide consent. Additionally, we will alert any students the tutor may have contacted while part of the 24/7 TEACH and 247 LEARNING CENTERS community that the tutor has not passed the background check requirements of the site. All disputes must be directed to First Advantage at the contact information below.

First Advantage Screening Solutions Inc.
Consumer Center
P.O. Box 105292
Atlanta, GA 30348-5292
Telephone: 888.214.8966, fax: 678.694.2844
e-mail: consumer.documents@fadv.com

In the event that a background check is amended, 24/7 TEACH and 247 LEARNING CENTERS will reactivate the tutor’s profile and contact any former students upon notification from First Advantage. Please note that submission of incorrect or incomplete personal information including a tutor’s name, alias, or Social Security number may lead to a failed background check.